Refund policy
Refund Policy
Last updated: August 29, 2026
We want you to be satisfied with your purchase. If you need to request a return or refund, please contact us before sending any product back.
Returns
Items may be eligible for return within 30 days of delivery, provided they are unused, in their original condition, and in the original packaging.
Some products may be subject to different return requirements or may not be eligible for return due to their nature. Any applicable restrictions will be communicated before a return is authorized.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible after delivery.
Please include your order number and photographs showing the product and packaging. We will review the issue and, when appropriate, arrange a replacement or refund.
Refunds
Once an approved return has been received and inspected, we will notify you whether the refund has been approved.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.
Return Shipping
Unless an item is defective, damaged, or incorrect, the customer may be responsible for return shipping costs.
If an item arrives damaged, defective, or incorrect, we will provide instructions for resolving the issue.
Non-Returnable Items
Certain products may not be eligible for return because of health, safety, hygiene, or other applicable restrictions.
Exchanges
If you need to exchange an eligible item, contact us first. Exchanges are subject to product availability.
Contact Us
Please contact us through the contact information provided on our website before returning any product. Unauthorized returns may not be accepted.
Nothing in this policy limits any rights you may have under applicable law.